Shipping and Returns

Shipping

Shipping is charged according to your country. The exact cost is shown at checkout before you pay.

• Orders are prepared and dispatched within 1 to 3 business days of payment. We email you tracking details once your order ships.
• Delivery times vary by destination and carrier, and may be affected by customs.
• For orders shipped outside our home country, import duties and taxes may be charged by your country’s customs authority. Where these are not collected at checkout, they are your responsibility.

Damaged, faulty or missing items

If your order arrives damaged, faulty or incomplete, or does not arrive, contact us as soon as possible with your order number and, where relevant, photos. We will arrange a replacement or a full refund, including any shipping costs. This does not affect your legal rights for faulty goods.

Returns

• You can return items within 30 days of delivery for a refund. Returns are complimentary: email us with your order number and we will send you a prepaid return label.
• Items must be unworn, unwashed and undamaged, with all original tags and packaging. Items that are marked final sale, or that have been personalized, cannot be returned unless they are faulty.
• Once we receive and inspect your return, we refund the item price within 10 business days. PayPal payments are refunded through PayPal. Crypto payments are refunded at the US dollar value you paid, in the same cryptocurrency or in a stablecoin, to a wallet address you give us; network fees for the refund are covered by us.
• To exchange an item for a different size or color, return it for a refund and place a new order.

Your right to cancel (EU and UK customers)

If you are a consumer in the European Union or the United Kingdom, you also have a legal right to cancel your order within 14 days of receiving it without giving any reason. To cancel, tell us clearly by email within that period, then send the items back within 14 days of telling us. We refund the price of the goods and the standard delivery cost within 14 days of receiving them back, or of you showing proof that you sent them. We may reduce the refund if the items have been handled more than needed to check them.

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